McDonald’s Customer Support – McDVOICE
McDonald’s Customer Support.
There are several ways to contact the McDonald’s Customer Service, including:
Customer Service: Toll-Free Number: 1-800-244-6227
(Available 7 days a week, 7:00 a.m. to 7:00 p.m. CST)
Customer Service Address:
McDonald’s Corporation
110 N Carpenter St,
Chicago, IL 60607,
United States
Location: McDonald’s Corporate Office on Google Maps
Review McDonalds on Google Maps:
General Inquiry:
The Store locations Feedback and Arch Card promotions department can be contact on this page:
https://www.mcdonalds.com/us/en-us/feedback.html
Just select from the menu and enter your comments:
- Feedback about Specific McDonalds Store Location
- Feedback about your Arch Card
- Other Questions.
McDonalds on Social Media:
If you prefer to interact through social media, McDonald’s has official accounts on:
You can message them directly and they will respond promptly.
Specific Contact Information for Different Regions.
While the general contact methods outlined above apply to most countries, specific contact information may vary depending on your location. To ensure you reach the correct department, visit the McDonald’s website for your region and locate the “Contact Us” page. This page will provide you with the relevant phone numbers, email addresses, and social media handles for your area.
Preparing for Your Conversation.
Before reaching out to McDonald’s customer service, it’s helpful to gather some information that will expedite your interaction. This includes:
- Your specific issue or question: Be clear and concise about the reason for your contact.
- Details about your experience: If you’re reporting an issue, provide a detailed description of what happened and when.
- Proof of purchase: If relevant, have your order number or receipt handy.
- Your contact information: Be prepared to provide your name, email address, and phone number for follow-up.
Ensuring a positive customer service experience starts with your approach:
- Maintain a respectful tone: Be polite and professional throughout your interaction.
- Provide accurate information: Answer questions clearly and concisely.
- Be patient: Understand that representatives may need time to gather information or consult with others.
- If you have not received a satisfactory resolution, follow up with the customer service team.
McDonald’s store # 11061 at 4600 W Sunset in Springdale, AR 72764 has been absolute trash the last five or so times I’ve gone. I use the mobile app to order, have been told when an item wasn’t available I have to go through the app and the app says to talk to an employee. On 3/4/25, I placed an order about 20 minutes prior to my arrival. I sat at the speaker for over 5 minutes, having been told when I pulled up that it would be a few minutes. There were no other cars in the drive-through at the time. I pulled up, got my receipt at 7:55 pm, pulled up to the second window and sat there for 20 minutes. Having already paid, I wasn’t going to give up. There was an employee slowly walking around the front, after about 10 minutes of seeing nobody and nobody came to the window at all. She looked straight at me and walked to the back. After 20 or so minutes, she opened the window and asked, “how are you doing tonight?”, handed me the McFlurry and I said “not great, I’ve been here 30 minutes”. She said, “I’m sorry about that”, handed me my food and closed the window. There were less than 3 people in the dining area. Terrible. To make things worse, this was a celebratory meal for my youngest after a choir concert. Do better.
I was not allowed to complete survey because only five surveys per month allowed. I have only completed one survey in several months